Terms & Conditions
Policies & Legal Information
- Booking requests may be received through the NearYouu App, Website or NearYouu WhatsApp booking support.
- During the NearYouu Soft Launch, customers pay the service provider directly after completion of the service.
- NearYouu currently does not collect or process the service payment through the platform.
- Providers must follow the price or quotation confirmed for the NearYouu booking.
- Any additional service or additional charge must be communicated to and approved by the customer before proceeding.
- Providers should update the booking status correctly: Accepted, On the Way / In Progress, Completed, or Cancelled.
Soft Launch Payment Notice
NearYouu currently operates as a service marketplace connecting customers with service providers. During the Soft Launch period, payment for the completed service is made directly by the customer to the service provider. NearYouu does not currently collect the service payment.
Provider Compliance Notice
Providers must honour NearYouu confirmed bookings, prices and customer details. Unauthorized price changes, misleading charges, repeated booking cancellations, customer solicitation intended to bypass NearYouu booking records, or misuse of customer information may result in account review, suspension or termination.
Last Updated: September 1, 2026 (Soft Launch)
These terms are subject to change. NearYouu will notify users of significant changes via the app.
